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Membership of the Amadeus First Club program is restricted to the travel agents only in the country the program applies, and excludes legal entities.

Membership of this program requires the return of the duly competed membership registration.

By completing the Membership Form, the Member shall be deemed to: (i) have read, understood and agreed to these Terms and Conditions and the Privacy Policy; and (ii) represent and warrant that the member has obtained his/her employer’s permission to participate in the Programme.

Amadeus First reserve the right to refuse membership to any person not meeting the requirements for participation in the program.

An individual identification number is assigned to each Member and membership of the program takes effect on the date of first use with a booking segment done on the Amadeus System.

The segment is the unit calculation for the Amadeus First program. Each segment is converted to a credit point only after the flown confirmation of the segment (net segment).

The credit points are acquired and calculated on the basis of scales and criteria set out in detail from time to time in the General Conditions and Rules section.

A personal account is automatically opened for each member to which are credited the points he or she has acquired. Neither this account not the segments/points can be transferred, bequeathed or combined with the account of any another person, wether or not that person is a member of the present program, nor with an other account possibly held by the same member.

While valid, the segments enables the Member to obtain gifts and rewards with Amadeus First Partners on the basis or scales or subject to the provisions contained in the General Conditions and the Amadeus First documentation.

Reward and or gifts once issued, cannot be exchanged, refunded, sold or converted into cash in any way or manner whatsoever. Availability for certain rewards and or gifts may be limited by the Amadeus First Club.

The Member bears sole responsibility for the use of gifts, rewards, wether they are used by the Member or by a third person.


PNR Benefit:

Each Amadeus First member can only win points from the PNRs that he/she created him/herself for passengers’ needs.


According to the relationships that might exist between travel agencies, in some cases, several agents might have to handle one given PNR. In such cases, the agent that can win points from such PNRs remains the one at the origin of the PNR creation.


Fraud and abuse:

Fraud and abuse relating to the acquisition and / or use of points may result in termination of your Amadeus First account immediately and without claim.


Fraud cases include, but not only, a case where an agent enters his/her membership number in a PNR that he/she has not created.


Each member is solely responsible for any fraudulent use of its points due to the sharing of his password or details of his account.


Amadeus Hellas reserves its right to unilaterally amend, alter, modify the target scheme at its own discretion.